Terms & Conditions
Last updated: February 2026
Welcome to PickKart (pickkart.co.in), operated by Shivam Technologies. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Definitions
- "Site" refers to the PickKart website at pickkart.co.in
- "We", "Us", "Our" refers to Shivam Technologies
- "User", "You", "Your" refers to any person accessing or using the Site
- "Products" refers to goods available for purchase on the Site
2. Account Registration
- You must be at least 18 years old to create an account and make purchases
- You are responsible for maintaining the confidentiality of your account credentials
- You agree to provide accurate and complete information during registration
- We reserve the right to suspend or terminate accounts that violate these terms
3. Products and Pricing
- All product descriptions, images, and specifications are provided as accurately as possible. However, we do not guarantee that descriptions are error-free
- Prices are listed in Indian Rupees (₹) and include applicable taxes unless stated otherwise
- We reserve the right to modify prices at any time without prior notice
- In the event of a pricing error, we reserve the right to cancel the order and issue a full refund
4. Orders and Payment
- Placing an order constitutes an offer to purchase. We may accept or decline orders at our discretion
- Order confirmation does not guarantee availability. If a product is out of stock after order placement, we will notify you and offer alternatives or a full refund
- We accept payments via UPI, credit/debit cards, net banking, wallets, and Cash on Delivery (COD)
- All online payments are processed through secure, PCI-DSS compliant payment gateways
5. Shipping and Delivery
Please refer to our Shipping Policy for detailed information on delivery timelines, charges, and tracking.
6. Returns and Refunds
Please refer to our Returns & Refunds Policy for detailed information on how to return products and receive refunds.
7. User Conduct
By using our Site, you agree NOT to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to our systems or other users' accounts
- Submit false information or impersonate others
- Post defamatory, offensive, or misleading reviews
- Use automated tools (bots, scrapers) to access the Site
- Interfere with the proper functioning of the Site
8. Intellectual Property
- All content on the Site — including logos, text, images, graphics, and software — is the property of Shivam Technologies or its licensors
- You may not reproduce, distribute, or create derivative works from our content without written permission
- The "PickKart" name and logo are trademarks of Shivam Technologies
9. Reviews and User Content
- By submitting reviews, you grant us a non-exclusive, royalty-free right to use, display, and share your content
- Reviews must be honest, relevant, and not contain offensive, defamatory, or illegal content
- We reserve the right to remove reviews that violate these guidelines
10. Limitation of Liability
- PickKart and Shivam Technologies shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site
- Our total liability for any claim shall not exceed the amount paid by you for the specific product or service in question
- We are not responsible for delays or failures caused by events beyond our reasonable control (force majeure)
11. Indemnification
You agree to indemnify and hold harmless Shivam Technologies, its officers, employees, and partners from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in India.
13. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the Site after changes constitutes acceptance of the revised Terms.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15. Contact Us
For questions about these Terms and Conditions:
- Company: Shivam Technologies
- Email: support@pickkart.co.in
- Website: pickkart.co.in