Privacy Policy

Last updated: February 2026

Shivam Technologies ("we", "us", "our") operates the PickKart website at pickkart.co.in ("the Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and make purchases.

1. Information We Collect

Personal Information

When you create an account, place an order, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through our payment partners)

Automatically Collected Information

When you browse our Site, we may automatically collect:

• IP address and browser type
• Device information (type, operating system)
• Pages visited and time spent on the Site
• Referring website or link
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations, shipping updates, and delivery notifications
• Create and manage your account
• Provide customer support and respond to enquiries
• Improve our website, products, and services
• Send promotional offers and newsletters (with your consent)
• Prevent fraud and ensure security
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Shipping Partners: To deliver your orders (name, address, phone number)
• Payment Processors: To process payments securely (Razorpay, UPI providers)
• Analytics Providers: To understand website usage (anonymized data)
• Legal Authorities: When required by law or to protect our rights

4. Cookies

We use cookies to:

• Keep you logged in to your account
• Remember items in your cart
• Understand how you use our Site (analytics)
• Personalise your shopping experience

You can control cookies through your browser settings. Disabling cookies may affect some features of our Site.

5. Data Security

We implement industry-standard security measures to protect your information:

• SSL encryption for all data transmission
• Secure payment processing through PCI-DSS compliant partners
• Regular security audits and updates
• Access controls limiting who can view personal data

While we take every precaution, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights

You have the right to:

• Access your personal data we hold
• Correct inaccurate or incomplete data
• Delete your account and associated data
• Opt out of marketing communications at any time
• Withdraw consent for data processing where applicable

To exercise these rights, email us at support@pickkart.co.in.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

8. Children's Privacy

Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or your personal data:

• Company: Shivam Technologies
• Email: support@pickkart.co.in
• Website: pickkart.co.in